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About Us

The success of First Direct Lending is built on one simple principle – Making Customers Happy. Our team of hard-working people strive every day to achieve this by sticking to the core beliefs of our company:

  • Treat customers fairly and with the respect they deserve
  • Be honest
  • Provide a simple, effortless financing experience for our customers
  • No complicated or confusing jargon; use straightforward, clear language to explain the mortgage process
  • Offer a wide range of competitive products to help people in all situations
  • Continuously improve our process in order to fund quality loans faster and with a higher level of customer satisfaction

Such high standards demand the best talent, and we recruited the most customer-oriented people in our industry. We provide world-class training and treat them with the respect they deserve. Creating a family atmosphere at First Direct is critical to our success. A warm environment builds stability and happy employees, who push harder, collaborate more and carry a service attitude to customers.

We know our company culture shapes your experience with First Direct Lending. We empower our employees to take care of you.

Call Us Today: 1-855-510-EASY